Welcome to Jim Coleman Cadillac

We purchase our new Cadillac XT 4 back in October of this year at Jim Coleman Cadillac Bethesda Md. and we love it, Quinn Blunberg was our sales Representative. Quinn was very knowledgeable of the vehicle; there was no high pressure sales tactic, the process of buying our new vehicle was a quick pleasant experience, If you a looking to buy a new vehicle I recommend you stop by and ask for Quinn at Jim Coleman Cadillac in Bethesda Md.

Daniel from the Parts Department really went above and beyond to help me find the exact part I needed. He spent 30 minutes with me on the phone ensuring the whole transaction was taken care of properly. 5 stars. Thanks again Daniel!

I recently purchased a 2014 Cadillac CTS Vsport from Jim Coleman Cadillac. Quinn, the salesman I dealt with was fantastic. He is very knowledgeable about the products he is selling. This was the first vehicle I have purchased in 18 years and I felt no pressure to buy and he didn't try to up sell me anything. He took care of me and I had the car the next day. After purchasing the car, I found a small scrape on the front bumper. I contacted Jim Coleman Cadillac and met with Brandon Coleman since Quinn was out that day. Brandon assured me they would take care of the problem. I would buy from Jim Coleman Cadillac again.

Let’s start where we live which is on the eastern shore of Maryland. Looking to trade our Cadillac SRX we decided to go back where we bought our SRX, on the shore. Shared with them my interest and gave them a offer on a used 2018 XT5 which I thought was more in my favor as in price and numbers on my trade which again in my favor. They could of made the deal maybe. Fast forward, I find another 2018 same XT5 at Jim Coleman’s Cadillac across the Bay bridge 2 hours from home. We meet a sales consultant, not sales person, with a different set of people skills where I was more important and my needs were understood. Couple that with his managers ability to go outside the dots to give me and my wife the deal. I think we were in and out in less then 2 hours maybe less. Even though Quinn was our consultant the rest of the team was so friendly, yes we saw you too Gail. Quinn you are a super star, keep up the good work.

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Great service from Quinn Blumberg at Jim Coleman’s Cadillac in Bethesda! Extremely helpful throughout the car buying experience and truly went above and beyond to make sure I had all my questions answered. Friendly staff and quality service--highly recommend this dealership!

Purchased my first raptor from Jim Coleman Cadillac, such a great service and friendly personal, I worked with Miss Gail she did a great job definitely recommend.

Will Hendrick is one of the best customer service associates I have ever worked with. My brand new truck was having multiple issues, and the team worked relentlessly to get the problem solved for me. Will did an excellent job relaying the issues & plan. Also, the service team went above and beyond to get everything figured out. Thank you!!

The service at Jim Coleman was unmatched. They knew exactly what they were doing and completed my repairs with astonishing quickness. The car looks/sounds amazing now and is running better than it ever has. If I ever have issues with my car or need an opinion I will definitely bring it in to Jim Coleman Cadillac!

Thank you to Stew and Nana for a great car buying experience. You were efficient, patient and informative. In and out in less than 3 hours. I am enjoying my XT5!

Albert was absolutely incredible through the entire process. I really appreciated his patience and willingness to go above and beyond. He’s definitely gained a client for life!

We are leasing our 2nd CT6 from Jim Coleman, and we have received absolutely the best assistance and service from Quinn Blumberg. We plan to lease a Lyriq through Quinn when our lease expires in mid-2023. Our highest recommendation for Quinn!

Quinn is phenomenal! I was having a problem with setting up my Uncle Rueben Green’s Escalade Alexa app in his new vehicle. He stayed with me and guided me through the entire process and ensured that I had no questions afterward. He continuously raves about the constantly great customer services he received from Quinn, Will, Stew and Godwin.

The service today at Jim Coleman was outstanding. Since I was unable to answer the service call on the phone, Will H. expedited and managed my service through texts. When I picked up my car, he readily worked through my coupon packet to assist me with the greatest savings. Thank you for the wonderful service.

I was able to make an appointment ahead of time. The service advisor took note of all my concerns. Communication afterwards was good. My CTS was ready when they said it would be. And it has been driving great ever since.

My Service Advisor (Will Hendrick) and the service department went above and beyond what one could expect. I had an electrical wiring problem and they did extensive diagnostic analysis to find and fix the issue at a VERY reasonable price. Will was very professional and kept me advised throughout the process. If you are looking for a Cadillac Service Center Coleman is the place to go!! Ed

Quinn is an outstanding person and highly recommend for your next transaction! Quinn was extremely helpful and courteous during my vehicle search process being an out of state customer and handled my situation with patience and professionalism even though we didn’t end up finalizing the deal to no fault of his!

I came in engine soon light on dashboard and from the moment I walked in till I left, WILL H. was so welcoming, attentive and explained everything well to me. Thank you for making my visit go smooth.

Ive been bringing my escalade to get serviced here for the last 6 years, and the customer service and actual servicing of my car are always excellent. The service rep, Will, is especially knowledgeable and as a former technician, is able to explain any issues my car may have. Additionally, they always seem well stocked in parts and i never have to wait for things to be ordered. Highly recommend this location for servicing your cadillac!

Took my 2021 Escalade in for service today everything went well I had a problem with my window washer rear they found the problem and fixed it great job.

Very clean and nice showroom. The sales folks are friendly and willing to help you. I didn't feel like it was just as sale. Not pushy either

Super quick and efficient service at Jim Coleman in Bethesda. But most of all had a really big help from Anton who assisted me with the whole procedure. Will surelly come back.

What a Great, Honest, Hardworking dealership, I needed a car in a hurry, After searching for weeks, I found the perfect car I was looking for, (millage, color, model) So I contacted Ms. Gail Harris, Godwin, and Will Lang, they worked very hard to get the exact car I wanted, Ms. Gail kept me posted daily on everything that was going on, and in a few weeks, they had the my dream car ready. Thanks guys appreciate everything. Jean.