Welcome to Jim Coleman Cadillac

Kevin P. from Service was such great help while navigating complications after a collision incident. He was very kind and helpful throughout the process and really appreciate his professionalism!

Another awesome experience at Jim Coleman Cadillac. Arslan, Godwin really went above and beyond. I came in less than hopeful and left extremely satisfied with the entire process. I keep coming back to buy more cars becuse of how pleasant the experience is. Great job guys 10 stars in my book. For the GM (Arslan) to greet us himself and work the deal, it's unheard of in a big dealership like this. The finance manager Godwin, went through everything with lots of explanation. Did not push to buy anything, and for that I bought the extended warranty. Thank you all for the Jon well done.

I would refer anyone in the market for a Cadillac to Nana Prempeh at Jim Coleman Cadillac. I bought my first Escalade from him in 2017 and have been working with him ever since because of his best-in-class customer service. I wouldn’t go to anyone else. He has extensive knowledge about the vehicles, features, and options. He is attentive and proactive but never pressuring. On my latest purchase, he went above and beyond: gave me a good breakdown of the options to help me make an informed decision; gave me periodic status updates to ensure I was in the loop; worked with me on the financing; and personally delivered my car to me and showed me how to maximize use. There is no one better.

I always have a great experience at Jim Coleman Cadillac. Nana is wonderful and always takes great care of us. This is our 6th vehicle from this dealership.

Around February 15th I decided to take advantage of my Costco membership Auto buying service. After completing the process, I chose Jim Coleman Cadillac. Within minutes I was contacted by Gail Gwynn-Harris. We setup and date to test drive and discuss with Cadillac was right for my wife and I. We met on February 18th and after the great service and and wonderful personality, we purchased the XT5 and drove home that night! We are very pleased with the service and contact given by Gail Gwynn and the staff of Jim Coleman. I will travel again from Virginia to MD because of the great Service I received! Lloyd and Diedre Cox

It was a pleasure dealing with everyone at the dealership from the initial inquiry regarding the Cadillac Escalade ESV to arriving at the dealership to finalize the purchase. We flew from Chicago, IL to Bethesda, MD because of the exceptional pricing and the overall dialogue over the phone regarding the vehicle. We have purchased over 18 vehicles in our lifetimes thus far and none of the experiences compare to the team at Jim Coleman Cadillac. Good experiences with car buying are hard to come by but the team at Jim Coleman proved not all dealerships are the same. They really made us feel like part of the family and even continue to follow-up with us regarding the purchase. Jim Coleman will be the first call for our future Cadillac purchases. It was WELL worth the flight there and the drive home. Thank you again Jim Coleman team!

Quin was awesome, great customer service! Nana was nice last year but never called me back! Quin is a closer and will be top in Sales there no doubt! All staff very professional and friendly. Young lady that was at reception desk was lovely and very helpful! Stellar customer service!

Purchased my sons Takoma in August of 2021 and both the sales team and service team have been incredible. I am the COO for a local plumbing heating and air conditioning company serving the DMV. Very similar market segments with incredible competition. I truly appreciate and respect how difficult it can be to deliver great service in the current market. Our sales associate Sid was completely honest, informative and made the purchase quick and simple without any upselling pressure. Perfect :). Just recently, and without an appointment, we decided to call for service (2) Saturday's ago. Spoke to Andy Yankanich who immediately told us we could bring it in same day if that worked, which it did. Dropped it off at 11am and received text from Andy at 1:06pm saying it was ready for pick up. Andy knew I was grabbing lunch with my parents and in text said, "I hope lunch is wonderful with the family and you have a great weekend." Not necessary nor expected just an engaged comment. Thank Coleman Team, keep up the good work!

Deeply grateful to the entire team at Jim Coleman Cadillac for their professionalism, wisdom, and genuine kindness while trading up to a newer car during a family crisis. Taking customer service to a truly admirable level. Thank you, all.

Awesome dealership, excellent service. highly recommend for car sales or Cadillac service.

Such a great experience buying a car from Coleman Cadillac! Everyone was extremely helpful and kind. They got me a car I love, and made the process easy and efficient. I definitely recommend coming here for a car, and I am very grateful for the outstanding service!

Very professional and accommodating to deal with - I had asked the owner Brendan to replace something if possible on a Wednesday afternoon, thanksgiving was Thursday and when I picked up the car Friday morning it had been taken of. Also they replaced items I would not have noticed to the tune of almost $2,000 before putting the car on the lot.Jasmin the sales rep. brought me my tags since she lives closeby saving me a trip to Bethesda. Highly recommend this dealership for new or used cars.

Great experience and stellar customer service! Top tier dealership and highly recommend

The process of car buying can be extensive and draining. From the initial call with Michael Jaffe to closing the deal, the process was seamless. We are looking to purchase another Cadillac within the next year, and before we speak with any other dealership regarding the purchase, we will reach out to the Jim Coleman team first.

Had a great experience with this dealer. And my salesperson Nana was by far the best salesman I have had at any dealer over the years. The entire crew is friendly and looking to help. Would highly recommend coming here.

I was referred to Jim Coleman earlier this year. Mike Jaffe commercial sales (expert) our business was looking for 2022 SUV. Mike, Stew and of course Brendon not only delivered to me excellent customer service by having a clean and easy process, by the way pay for only what we need as ground transportation companies. I was so impressed, I am a 3 time purchaser this year. Thanks Brendon and the whole Coleman Staff Happy New Year!

From the first inquiry to the final signature. No games, no pre printed forms, that have you paying for things you didn’t want. Brendan Coleman and the staff at Jim Coleman Cadillac made me realize that car sales don’t have to give me anxiety. Thank you so much! I picked my warranty from dozens of options. I didn’t even know that was a thing!

I have been using this dealership for my maintenance. The service is phenomenal. The entire team is very warm and friendly. Andrew, Will and Anton have always treated me like family. They are in communication with you the entire time your car is behind serviced.

I would rate my experience with Jim Coleman Cadillac service department as excellent. Both Will and Anton were patient and very knowledgeable. My emergency (unscheduled) work was done on the same day that they received my car. Coleman had mechanics with the expertise necessary to work on my particular model/make (ELR).

Had another great experience at Jim Coleman Cadillac. The first was in 1999. This time we worked with their sales rep Quinn Blumberg who was very thorough, patient, friendly and prompt to respond to our many questions. They also had a lot of new Cadillacs in stock to choose from. We highly recommend Quinn for your next car (new or used)!

We purchase our new Cadillac XT 4 back in October of this year at Jim Coleman Cadillac Bethesda Md. and we love it, Quinn Blunberg was our sales Representative. Quinn was very knowledgeable of the vehicle; there was no high pressure sales tactic, the process of buying our new vehicle was a quick pleasant experience, If you a looking to buy a new vehicle I recommend you stop by and ask for Quinn at Jim Coleman Cadillac in Bethesda Md.

Daniel from the Parts Department really went above and beyond to help me find the exact part I needed. He spent 30 minutes with me on the phone ensuring the whole transaction was taken care of properly. 5 stars. Thanks again Daniel!

I recently purchased a 2014 Cadillac CTS Vsport from Jim Coleman Cadillac. Quinn, the salesman I dealt with was fantastic. He is very knowledgeable about the products he is selling. This was the first vehicle I have purchased in 18 years and I felt no pressure to buy and he didn't try to up sell me anything. He took care of me and I had the car the next day. After purchasing the car, I found a small scrape on the front bumper. I contacted Jim Coleman Cadillac and met with Brandon Coleman since Quinn was out that day. Brandon assured me they would take care of the problem. I would buy from Jim Coleman Cadillac again.