Welcome to Jim Coleman Cadillac

Purchased my sons Takoma in August of 2021 and both the sales team and service team have been incredible. I am the COO for a local plumbing heating and air conditioning company serving the DMV. Very similar market segments with incredible competition. I truly appreciate and respect how difficult it can be to deliver great service in the current market. Our sales associate Sid was completely honest, informative and made the purchase quick and simple without any upselling pressure. Perfect :). Just recently, and without an appointment, we decided to call for service (2) Saturday's ago. Spoke to Andy Yankanich who immediately told us we could bring it in same day if that worked, which it did. Dropped it off at 11am and received text from Andy at 1:06pm saying it was ready for pick up. Andy knew I was grabbing lunch with my parents and in text said, "I hope lunch is wonderful with the family and you have a great weekend." Not necessary nor expected just an engaged comment. Thank Coleman Team, keep up the good work!

Deeply grateful to the entire team at Jim Coleman Cadillac for their professionalism, wisdom, and genuine kindness while trading up to a newer car during a family crisis. Taking customer service to a truly admirable level. Thank you, all.

Awesome dealership, excellent service. highly recommend for car sales or Cadillac service.

Such a great experience buying a car from Coleman Cadillac! Everyone was extremely helpful and kind. They got me a car I love, and made the process easy and efficient. I definitely recommend coming here for a car, and I am very grateful for the outstanding service!

Very professional and accommodating to deal with - I had asked the owner Brendan to replace something if possible on a Wednesday afternoon, thanksgiving was Thursday and when I picked up the car Friday morning it had been taken of. Also they replaced items I would not have noticed to the tune of almost $2,000 before putting the car on the lot.Jasmin the sales rep. brought me my tags since she lives closeby saving me a trip to Bethesda. Highly recommend this dealership for new or used cars.

Great experience and stellar customer service! Top tier dealership and highly recommend

The process of car buying can be extensive and draining. From the initial call with Michael Jaffe to closing the deal, the process was seamless. We are looking to purchase another Cadillac within the next year, and before we speak with any other dealership regarding the purchase, we will reach out to the Jim Coleman team first.

Had a great experience with this dealer. And my salesperson Nana was by far the best salesman I have had at any dealer over the years. The entire crew is friendly and looking to help. Would highly recommend coming here.

I was referred to Jim Coleman earlier this year. Mike Jaffe commercial sales (expert) our business was looking for 2022 SUV. Mike, Stew and of course Brendon not only delivered to me excellent customer service by having a clean and easy process, by the way pay for only what we need as ground transportation companies. I was so impressed, I am a 3 time purchaser this year. Thanks Brendon and the whole Coleman Staff Happy New Year!

From the first inquiry to the final signature. No games, no pre printed forms, that have you paying for things you didn’t want. Brendan Coleman and the staff at Jim Coleman Cadillac made me realize that car sales don’t have to give me anxiety. Thank you so much! I picked my warranty from dozens of options. I didn’t even know that was a thing!

I have been using this dealership for my maintenance. The service is phenomenal. The entire team is very warm and friendly. Andrew, Will and Anton have always treated me like family. They are in communication with you the entire time your car is behind serviced.

I would rate my experience with Jim Coleman Cadillac service department as excellent. Both Will and Anton were patient and very knowledgeable. My emergency (unscheduled) work was done on the same day that they received my car. Coleman had mechanics with the expertise necessary to work on my particular model/make (ELR).

Had another great experience at Jim Coleman Cadillac. The first was in 1999. This time we worked with their sales rep Quinn Blumberg who was very thorough, patient, friendly and prompt to respond to our many questions. They also had a lot of new Cadillacs in stock to choose from. We highly recommend Quinn for your next car (new or used)!

We purchase our new Cadillac XT 4 back in October of this year at Jim Coleman Cadillac Bethesda Md. and we love it, Quinn Blunberg was our sales Representative. Quinn was very knowledgeable of the vehicle; there was no high pressure sales tactic, the process of buying our new vehicle was a quick pleasant experience, If you a looking to buy a new vehicle I recommend you stop by and ask for Quinn at Jim Coleman Cadillac in Bethesda Md.

Daniel from the Parts Department really went above and beyond to help me find the exact part I needed. He spent 30 minutes with me on the phone ensuring the whole transaction was taken care of properly. 5 stars. Thanks again Daniel!

I recently purchased a 2014 Cadillac CTS Vsport from Jim Coleman Cadillac. Quinn, the salesman I dealt with was fantastic. He is very knowledgeable about the products he is selling. This was the first vehicle I have purchased in 18 years and I felt no pressure to buy and he didn't try to up sell me anything. He took care of me and I had the car the next day. After purchasing the car, I found a small scrape on the front bumper. I contacted Jim Coleman Cadillac and met with Brandon Coleman since Quinn was out that day. Brandon assured me they would take care of the problem. I would buy from Jim Coleman Cadillac again.

Let’s start where we live which is on the eastern shore of Maryland. Looking to trade our Cadillac SRX we decided to go back where we bought our SRX, on the shore. Shared with them my interest and gave them a offer on a used 2018 XT5 which I thought was more in my favor as in price and numbers on my trade which again in my favor. They could of made the deal maybe. Fast forward, I find another 2018 same XT5 at Jim Coleman’s Cadillac across the Bay bridge 2 hours from home. We meet a sales consultant, not sales person, with a different set of people skills where I was more important and my needs were understood. Couple that with his managers ability to go outside the dots to give me and my wife the deal. I think we were in and out in less then 2 hours maybe less. Even though Quinn was our consultant the rest of the team was so friendly, yes we saw you too Gail. Quinn you are a super star, keep up the good work.

better

Great service from Quinn Blumberg at Jim Coleman’s Cadillac in Bethesda! Extremely helpful throughout the car buying experience and truly went above and beyond to make sure I had all my questions answered. Friendly staff and quality service--highly recommend this dealership!

Purchased my first raptor from Jim Coleman Cadillac, such a great service and friendly personal, I worked with Miss Gail she did a great job definitely recommend.

Will Hendrick is one of the best customer service associates I have ever worked with. My brand new truck was having multiple issues, and the team worked relentlessly to get the problem solved for me. Will did an excellent job relaying the issues & plan. Also, the service team went above and beyond to get everything figured out. Thank you!!

The service at Jim Coleman was unmatched. They knew exactly what they were doing and completed my repairs with astonishing quickness. The car looks/sounds amazing now and is running better than it ever has. If I ever have issues with my car or need an opinion I will definitely bring it in to Jim Coleman Cadillac!

Thank you to Stew and Nana for a great car buying experience. You were efficient, patient and informative. In and out in less than 3 hours. I am enjoying my XT5!